Emergency vet

If you require emergency vet assistance, please contact us immediately:



The Ark Veterinary Hospital and Animal Recovery Referral Centre operates 24hours a day.
Please call them if you encounter any emergency.


Whilst we don’t have an emergency service in every clinic in Mainland China, we are able to provide assistance in each city and have emergency veterinarians on call, 24 hours a day.

In the case of eye concerns, please bring your pet to your nearest clinic immediately.