About Us | Doctors Beck & Stone international pet hospital

About Us

Doctors Beck & Stone

Doctors Beck & Stone is a leading international pet hospital group, supporting responsible pet ownership, and providing the highest level of veterinary services.

We are constantly striving to exceed the highest operational, professional and ethical standards. We offer veterinary services, grooming, boarding, and pet food.

Our consultation and examination fee depends on the seniority and experience of our veterinarian. For detailed prices please click here.

We offer a compassionate discount of 25% off services and prescription drugs, and 15% off products, for pet rescuers. For more details please click here.

Doctors Beck & Stone international pet hospitals are located in Beijing, Shanghai, Suzhou, Guangzhou, Shenzhen, Hong Kong and Singapore.

Our vision

Doctors Beck & Stone is the result of a lifelong dream of Dr. Tony Beck, and his founding partner, Dr. Torren Stone, who had the vision to offer the highest international-standard veterinary care for pet owners. Our reputation is anchored by our advanced pet care facilities, and supported by a range of activities such as pet owner education and continuous training of our veterinarian staff.

Our values

  • It is our constant endeavor to reach and exceed the highest international standards of pet care.
  • We offer good value, with consistently high and unrivaled service quality. Our fees are transparent and identical for all pet owners.
  • We will always seek your informed consent before any treatment or pet transfer, and we will keep you updated on your pet’s health.
  • We use the most advanced hospital management system, with your pet’s records being accessible to you.
  • Your pet’s welfare is our top priority and all of our staff are advocates for the advancement of companion animal welfare.
  • Our doctors discuss their cases with their colleagues, giving you access to the full expertise of our international team.
    To read our detailed Referral Policy

What makes Doctors Beck & Stone different

Our promises to you and your pet...

General

  • It is our constant endeavor to reach and exceed the highest international standards of pet care.
  • We offer good value, with consistently high and unrivaled service quality. Our fees are transparent and identical for all pet owners.
  • We will always seek your informed consent before any treatment or pet transfer, and we will keep you updated on your pet’s health.
  • We use the most advanced hospital management system, with your pet’s records being accessible to you.
  • Your pet’s welfare is our top priority and all of our staff are advocates for the advancement of companion animal welfare.
  • Our doctors discuss their cases with their colleagues, giving you access to the full expertise of our international team.
  • We always wear clean uniforms and wear name tags.
  • We respond to all inquiries within 48 hours.
  • All our hospitals provide medical, boarding and grooming services, as well as food and essential pet accessories, endorsed by our expert team of vets, nurses, behaviorists, physiotherapists and groomers.

Consultations

  • We use a logical, medically rigorous and internationally recognized approach to all cases, and all of our doctors are trained in this approach.
  • Our consultation and examination fees depend on the seniority and experience of your vet. You are free to choose whether you wish to see a vet from our "regular", "junior VIP" or "VIP" departments.

Surgery

  • We are pioneers in bringing the most advanced surgical technologies and procedures, available elsewhere in the world, to China.
  • We adhere to the highest possible hygiene standards and believe you will find that this is self-evident within our hospitals.

Diagnostic Imaging

  • We offer the highest level of diagnostic imaging capabilities by using both in-house (including: digital radiography, ultrasonography and endoscopy) and advanced external facilities (including: CT and MRI).
  • We follow international standard x-ray safety protocols, for the safety of you, your pet and, of course, our devoted team.

Laboratory

  • Each of our hospitals has its own in-house laboratory, allowing us to provide rapid and accurate diagnostic tests for your pet.
  • We work with advanced external laboratories to ensure we can provide the broadest possible range of diagnostic tests.

Hospitalization

  • We provide 24 hour intensive care.
  • The entire hospital team is updated on the status of all hospitalized patient at least twice daily, giving the opportunity for input into the case beyond the primary carers.

Boarding

  • Our facilities are air-conditioned, ventilated, heated and equipped with air filters.
  • For added security, and your peace of mind, we always walk dogs with a double-leash.
  • For added security, and your peace of mind, we always walk dogs with a double-leash.
  • We sterilize all dog leashes weekly.
  • We will happily transfer pets to another Doctors Beck & Stone hospital if your nearest hospital is fully booked for boarding.
  • Whenever your pet stays in one of our hospitals you can rest assured that they receive 24 hour care, with a member of our dedicated pet care team staying on-site.
  • We walk all dogs three times daily for at least 20 minutes each time, and we provide the same play time for cats.
  • For your pet’s protection, we require that all boarding pets are fully vaccinated, including
    Kennel Cough vaccination in dogs.
  • While your pet is staying with us we will send you a weekly photo and email update.

Grooming

  • Our grooming team works hard to provide the highest quality grooming service.
  • We use the best shampoo and grooming equipment, personally endorsed by our professional grooming staff.
  • We will always follow your grooming requests carefully, and with our multi-lingual staff, communication is easy.
  • We sterilize all surfaces and equipment after every grooming session.
  • We never use fur coloring, as this goes against the advice of our pet behaviorists.

Reception

  • You and your pet will always receive a warm and friendly welcome.
  • To ensure complete and accurate records, we will upload a photo of all new patients in our computer system.
  • We actively seek your feedback on the service you receive. This is invaluable in guiding our continuing endeavor offer the highest possible standard of pet care.

Animal Welfare

  • We work closely with animal shelters to promote a no-kill pledge for any healthy animal.
  • We provide advanced medical treatment for rescued pets with serious medical problems whether they result from disease or accident.
  • We offer a 25% compassionate discount for all rescued animals, to the rescuer, for as long as three months.
  • We strongly believe rehoming of rescued animals is a much better alternative to buying puppies and kittens.
  • All veterinary procedures are performed for the benefit of the patients committed to our care, and not just for the sake of aesthetics or owner convenience.

Our team of doctors